Upcoming Events

Customer Journey Mapping Workshop
Fri, Dec 20
Location is TBD
Dec 20, 2019, 9:00 AM GMT+3 – Dec 21, 2019, 6:00 PM GMT+3
Location is TBD
Primary goal of this workshop was to map the anticipated customer journey around the new product release together in this cross-functional setup, build up a common and shared understanding of the flow and the related customer experiences.
CX MasterClass
Thu, Dec 05
Wyndham Grand Istanbul Levent
Dec 05, 2019, 9:00 AM GMT+3 – Dec 07, 2019, 1:00 PM GMT+3
Wyndham Grand Istanbul Levent, Esentepe Mah, Büyükdere Cd. No:177-183, 34394 Beşiktaş/İstanbul, Turkey
For those who want to validate their existing knowledge, be exposed to global best practice and learn the newest tools, techniques and methodologies of global best practice Customer Experience (CX)
CCXP Exam Preparation Workshop
Fri, Nov 08
Radisson Blu Hotel, Vadistanbul
Nov 08, 2019, 9:00 AM – 5:00 PM GMT+3
Radisson Blu Hotel, Vadistanbul, Ayazağa, Cendere Cd. No.109A, 34396 Sarıyer/İstanbul, Turkey
For those looking at professional recognition for the work they are doing in CX and have the ambition to become a Certified Customer Experience Professional (CCXP)